VMM installation failing with HP SIM 5.0

[Joe Wiedow]

I upgraded our HP SIM 4.2 console to HP SIM 5.0. During the VMM installation it fails stating that the user logged in must be the user connecting to the database.

The installation was done with the user that the previous SIM installation was performed under and is the present service account user.

We are using Trusted Authentication to our database server and the install user has the correct permissions to access SQL.

Looking in the SQL server logs, it appears that during the VMM installation, it is attempting to log in with user (null) rather than the service account user.

has anyone else seen this behavior with the HP SIM 5.0 upgrade?

[Joe Wiedow]

I believe I found my answer. The issue was that the server times were different between the server that SIM was being installed upon and the database server. The drift between the two was more than Kerberos could account for.

Once I synced the times between the two servers, the installation was able to proceed.

[Joe Wiedow]

See my comments above for my solution.