Why does system name change to ORPHAN?

[Sandra Inderbitzin]

Hello

While I checked the status of my servers I saw that some of them had a system name starting with ORPHAN and ending with a number. The affected servers are configured like all the others and I remember that they had correct system names after the first discovery. So, where's the reason that SIM 5.0 changes the system name to ORPHAN?

Thanks for your answers.

Regards

[sandeep_raman]

Hello Andre,

Why is the system named "orphan_nnn"?

A system described as an orphan system is a system for which HP Systems Insight Manager (HP SIM) detects that both the IP address and name have been reallocated to another system. Occasionally, this reallocation can happen through simultaneous DHCP address assignment changes and a system rename.However,the most common cause is from using drive imaging software, such as Altiris. When imaging systems,a globally unique identifier is used by the Web Agents and HP SIM for identification purposes.
On Windows systems,
this problem can be avoided by deleting the registry key entry,
HKEY_LOCAL_MACHINE\Software\Compaq\CIMAgent\GUID, from the registry before creating the
image.
For systems that have already been imaged, stop the foundation agents, remove the key, and restart the agents. A new discovery corrects the problem. Delete any old "ORPHAN" systems from the HP SIM system list.

SRH

[Mikael Rönnbäck]

Well, there must be something additional to your description, since I'm seeing this scenario every now and then as well on servers that have not changed IP and have not changed name, they have just been standing there up and running, some of them for weeks and months and suddenly SIM gets it in its mind to change the entry to "orphan_nnn".

My workaround so far has been to delete the orphans and rediscover them but I too would be rather interested in a more permanent solution, especially since for me this happens to servers that have no apparent change at all made to them.

[Mikael Rönnbäck]

Sandeep, any more ideas ?

[dospavlos]

Any updates on this issue? I noticed that the registry key referenced earlier doesn't exist on any of my servers having this issue.

[Mikael Rönnbäck]

None as far as I know, some of my systems still change names every now and then and I have too many to try to locacte them so I just delete them and let SIM
"re-autodiscover" them.