HPE Community
Servers - General
1827245 Members
2138 Online
109716 Solutions
New Discussion

Computer does not boot with 647594-B21

 
ArnaudL
Occasional Contributor

‎10-05-2022 06:38 AM - last edited on ‎10-07-2022 05:25 AM by

‎10-05-2022 06:38 AM - last edited on ‎10-07-2022 05:25 AM by

Computer does not boot with 647594-B21

Dear Support,

I have  Hp 311T P/N: 647594-B21 and I tried to use on 6 computers without any sucess. I tried on MXC-6401, ARK-3532D, HP Z2 , two Asus motherboard and one DELL computer,. On some computers I have BIP, at the boot and nothing displayed, no BIOS ..., on the other computer starts but nothing after.

Today I have doubt on this card. 

This board is still under warranty (ordered in July 2022).

Is it possible to return and exchange the board?

Thanks

best regards

Arnaud

 

0 Kudos
Reply
1 REPLY 1
Sunitha_Mod
Honored Contributor

‎10-05-2022 09:57 PM - last edited on ‎10-06-2022 07:31 AM by

‎10-05-2022 09:57 PM - last edited on ‎10-06-2022 07:31 AM by

Re: Computer does not boot with 647594-B21

@ArnaudL 

Hello Arnaud, 

Thank you for writing to us. It looks like you have a query regarding HP Inc. product. We would recommend you to register and post in the HP Support Forums for HP Products: https://h30434.www3.hp.com/ 

0 Kudos
Reply
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.