CONTROLLER RAID MR408i-o NOT FOUND

[EGT]

HI everyone, I need your help today cause my storage controller doesn't work on my Proliant ML110 GEN 11. 

I don't know whats going on. 

I updated the server with the last SPP 2024.04.

In Intelligent provisionning I can run MR Storage Administrator but no controller found. 

From System Utilities > System configuration , same i cant see my controller. 

I know longer know what to do....

If someone has a new idea for me or an other way to solve this matter ...

Thanks community 

Thomas

[Suman_1978]

Hi,

I think you need to gothrough UEFI for MRXXX Gen11 controllers.
Please refer to this link.

Thank You!
I work with HPE but opinions expressed here are mine.

[EGT · Accepted solution]

Hi Suman, thanks for your reply. 

I'm really sorry, I finally found why the controller was not found.

I had simply inserted the card incorrectly in the ocp slot.

After that, the controller was found from the bios and MR Storage Administrator

I really didn't think you had to press so hard to insert the card! It's crazy. 

So my problem is solved. 

Thanks community ! 

Thomas

[Sunitha_Mod]

Hello @EGT,

That's Awesome! 

We are extremely glad to know you were able to find the solution and we appreciate you for keeping us posted. 

[kimponciano]

I have tried to press down the MR408i-a on my DL20 Gen11 including its backup poweer cable but still no chance of seeing it on the setup screen.

[Sunitha_Mod]

Hello @kimponciano,

Thank you for posting. 

You might want to consider creating a new topic by utilizing the "New Discussion" button, as this will not only enhance visibility compared to the old topic but also boost your chances of receiving responses from experts.

[kimponciano]

Hi @Sunitha_Mod 

I have fixed it already by following the proper placement of the Type-o Controller.

Thank you!

Regards,

Kim,

[Sunitha_Mod]

@kimponciano 

Hello Kim,

That's Perfect! 

We are glad to hear the issue has been resolved.