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HP DL380 Gen 10 Flashing Green Start Button Will not Power ON

 
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LongShoreman
Occasional Contributor

HP DL380 Gen 10 Flashing Green Start Button Will not Power ON

I have an HP DL380 Gen 10 with dual 800 watt power supplies. Recently in the las 2 days the server will not longer power on.  The Power On button flashes Green.  I've removed the cards and tryed to start the machine and no luck I've als removed the CMOS Battery and re-inserted it still will not start.   

What could be my problem and how do I diagnose adn resolve it?

 

Thanks for any help.

 

4 REPLIES 4
Rakshitha_K
HPE Pro

Re: HP DL380 Gen 10 Flashing Green Start Button Will not Power ON

Hi @LongShoreman 

A flashing green light on the power button of an HPE ProLiant DL380 Gen10 server means that the system is performing a power on sequence.
Please refer to HPE ProLiant DL380 Gen10 Server User Guide for more information.

 

Action:

  1. Check the Systems Insight Display LEDs
  2. Check the iLO/BIOS logs
  3. See the Power-on issues flowchart
  4. Refer to the server troubleshooting guide
  5. Use iLO to display the Server Health Summary on an external monitor when the server is powered on or off.
    Use this feature for troubleshooting when the server will not start up. This feature can also be used to view the server IP address and other health information.

     
    Procedure:
    • Press the UID button on the server.
      CAUTION: Press and release the UID button. Holding it down at any time for more than 5 seconds initiates a graceful iLO reboot or a hardware iLO reboot. Data loss or NVRAM corruption might occur during a hardware iLO reboot.

      The Server Health Summary screen is displayed on the external monitor.

       
      ilo.png
    • Press the UID button again to close the Server Health Summary screen.

Others things to check

  1. Ensure that the power cord is attached
  2. Ensure that there are power supplies installed
  3. Ensure that the power supply is not faulty
  4. Ensure that the power button cable is not disconnected

Hope this information has helped you, Please click on the "Thumbs Up/Kudo" icon as a token of appreciation. Also, if this post has helped to solve your issue, consider marking this as an "Accepted Solution".

Regards,
Rakshitha_K



I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Accept or Kudo
support_s
System Recommended
Solution

Query: HP DL380 Gen 10 Flashing Green Start Button Will not Power ON

Hello,

 

Let us know if you were able to resolve the issue.

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LongShoreman
Occasional Contributor

Re: Query: HP DL380 Gen 10 Flashing Green Start Button Will not Power ON

Everything worked GREAT. 

Thank You so Much

 

Rakshitha_K
HPE Pro

Re: Query: HP DL380 Gen 10 Flashing Green Start Button Will not Power ON

Hi @LongShoreman 

Thank you for your kind feedback! I'm glad to hear that the solution worked for you. 

Feel free to post if you have any further question, I am happy to help. 

Regards,
Rakshitha_K



I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Accept or Kudo