enquiry for the solution for amber light is on on status on the Compaq PLDL 3808 SFF CTO s

[Kens0n_Lau]

Dear Sirs,

I am now writing to you for enquiry for the solution for amber light is on on status on the Compaq PLDL 3808 SFF CTO server.

For this situation, may I know what’s happened on it and would you pleased kindly provide any appropriate solution(s) to fixed the issue for our reference?

Thank you very much for your kindly information and I look forward to hearing from you soon.

Should you have any inquiries, please do not hesitate to reach me at (852) 9379 - 7732 or emailing to kenson_kamtinglau@outlook.com

Best Regards!
Kam Ting, Kenson Lau

[SanjeevGoyal]

Hello,

Please share the below required information to isolat and fix the issue.

To proceed further with this case please share the following details:-

1. What is the status of the unit now? Is it Up & running / Completely down / Up but degraded ?
2. What is exactly the issue?
3. When did this issue occur? Date and Time?
4. Was there any activity carried out on this server prior to the issue? If yes, please share details.
5. Any hardware/software changes made? If yes, please share details.
6. Please share any related picture for the error.
7.Front and rear side LED indication as well as all the hard disks LED indications.
8. Please share Integrated Management Log (IML) from ILO

Regard,