Help !! Old Compaq EO1004B KVM - how to reset to factory settings

[Janis11]

Hi,

    I am using a bunch of very old Compaq EO1004B 8 port KVM in a non-profit. However, a few of them in selected ports seem to be stuck on a previous monitor, specifically Phillips 192E and this is totally screwing the resolution windows sends to the monitors. Does anybody have any idea how to reset these KVMs to factory settings? The manual is totally useless and there is no information about the serial COM port / instructions / commands / etc.

  Or perhaps opening it and erasing the NVRAM by short-circuiting the jumpers?

Or perhaps anybody has any idea who may I contact? Mabe in HP?

This is the KVM

Any info would be appreciated!

[TVVJ]

Hello,

You may refer to the Compaq Server Console Switch user guide for more information.

Regards,

[Sebasbin]

Hi,

Please refer below document 

https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=c00251724