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08-11-2021 03:38 AM - last edited on 08-16-2021 10:59 PM by support_s
08-11-2021 03:38 AM - last edited on 08-16-2021 10:59 PM by support_s
How safety replace drive with error 1786-drive array recovery needed
Hello!
We have an alert on our ILOs DL360 gen.
Problem that we don't see the red or yellow indication on disks in phisical server.
Status on all disks - ok
We exported dump and saw many error on 2 disks.
Questions:
1) How to change disk with failures correctly if the logic of raid controller - ok?
2) Which command in hpssacli do we need?
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08-11-2021 06:22 AM
08-11-2021 06:22 AM
Re: How safety replace drive with error 1786-drive array recovery needed
Hello Gsser,
You can generate the array diagnostics report to confirm/view the errors reported on the disk. You may refer to the following document for more deatils on this : https://support.hpe.com/hpesc/public/docDisplay?docId=a00097137en_us&docLocale=en_US
Hope it helps!
Note: "While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the company."
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08-11-2021 07:11 AM
08-11-2021 07:11 AM
Re: How safety replace drive with error 1786-drive array recovery needed
Thanks for sharing Anu_K,
In this arcticle discribe how to install ssa cli and create a diagnostic report.
We have all of this stuff!
We need to know how to change problem disk on physical and logical level.
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08-13-2021 10:32 PM
08-13-2021 10:32 PM
Re: How safety replace drive with error 1786-drive array recovery needed
Hello,
You can repalce the hard disk online,when the hard disk configured in raid groups 1,5,6,10,50 & 60.
But make sure only one hard disk failure or depned on raid group.
Follow the below link for more clarifications.
HPE Smart Array Controllers - Drive Procedures
https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-a00020470en_us
https://www.geeksforgeeks.org/raid-redundant-arrays-of-independent-disks/
If you feel this was helpful please click the KUDOS! thumb below and accept the solution.
Regards,
I am a HPE Employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]