HP DL160 G9 used server firmware locked

[safiz]

Hi,

Is it really the case from now on if you buy a used server on eBay for example and it is way out of any warranty

HP locks you out of all basic support, like having a bios update requires warranty???

It was not the case up unti G8... I guess HP starving or something as all I get is you have to have warranty and no help at all form their customer reps.

Anyone has an opinion on this?

[Suvamay]

Hello,

Please contact the local sales team and purchase contract (service agreement) to get the H/W and software support.

If you need one time chargable support  basis please contact HPE support line and team will brief you the procedure.

Thanks,

[safiz]

"Hello,

Please contact the local sales team and purchase cotract to get the H/W and software support.

If you need one time chargable support  basis please contact HPE support line and team will brief you the procedure.

Thanks,"

cotract??:) PRO response:)...

No thanks, I will just go and buy a DELL server as they do not want to rip off customers with

updates clearly required for safe operation .

https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_736a9ef3732f4f399ad8ee696b#tab3  

"This revision of the System ROM includes the latest revision of the UEFI EDK2 support that provides mitigations for a variety of security vulnerabilities.   " 

[Torsten.]

Thats the problem - if a BIOS update is recommended you need a contract, if it is critical (like version 1.60) you can doanload without.