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Re: HP KVM Switch G2 2x1Ex16 - AF621A Clave Olvidada

 
smontecinos
Established Member

HP KVM Switch G2 2x1Ex16 - AF621A Clave Olvidada

Hola,

Podrian ayudarme con la contraseña de el KVM, este se reinicio y no acepta las contraseñas por defecto, tambien intentamos dejarlo 24 horas desconectado y tampoco funcionó..

EID: 520621-3002332-0000

Google translated: 

HP KVM Switch G2 2x1Ex16 - AF621A Forgotten Key
Hello,

Could you help me with the password for the KVM, it restarted and does not accept passwords by default, we also tried to leave it disconnected for 24 hours and it did not work either..

EID: 520621-3002332-0000

3 REPLIES 3
TVVJ
HPE Pro

Re: HP KVM Switch G2 2x1Ex16 - AF621A Clave Olvidada

Hello,

You may reset the device by pushing the "Device Reset button" and once the switch is back online restart the client system or the respestive server to obtain access of keyboard and mouse usage on the switch, browse to the management console using its IP address, login with user name "Admin" (case-sensitive), with no password.

Regards,



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[All opinions expressed here are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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smontecinos
Established Member

Re: HP KVM Switch G2 2x1Ex16 - AF621A Clave Olvidada

I reviewed the guide and physically observed the device and it does not have a reset button

https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=c01724196

Vinky_99
Esteemed Contributor

Re: HP KVM Switch G2 2x1Ex16 - AF621A Clave Olvidada

@smontecinos 

I guess you should contact the Support team, my friend. They should be able to assist you in resetting the password or accessing the device.

Good luck. 

These are my opinions so use it at your own risk.