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08-06-2020 08:10 AM
08-06-2020 08:10 AM
HP Microserver Gen8 Intelligent Provisioning can't load (disk error)
Hello, dear support team,
I have HP Microserver Gen8 already for 5 years. It works within ESXi that installed on SD card. Unfortunately, a couple of days before I've got an error ILO error (Non-system disk or disk error).
I've tried to format NAND, I've tried to install Intelligent Provisioning with this setup Intelligent Provisioning Recovery Media,
Unfortunately, It still unable to load.
Also, I have tried to do the same like there https://community.hpe.com/t5/servers-general/proliant-microserver-gen8-non-system-disk-error-after-raid/td-p/7097017 (I tried to remove USB drivers, SD card and SATA disks) It didn't help me.
How I can resolve it? How I can identify what exactly happened? Is it possible to troubleshoot?
Kindly waiting for help.
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08-06-2020 09:31 AM
08-06-2020 09:31 AM
Re: HP Microserver Gen8 Intelligent Provisioning can't load (disk error)
Please check this:
https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-a00048622en_us
Hope this helps!
Regards
Torsten.
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those who understand binary, and those who don't.
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08-06-2020 12:20 PM
08-06-2020 12:20 PM
Re: HP Microserver Gen8 Intelligent Provisioning can't load (disk error)
Hi Torsten,
To be honest, I've already tried it and still have that problem.
That what I have now
And this is log:
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08-06-2020 12:26 PM - edited 08-06-2020 12:28 PM
08-06-2020 12:26 PM - edited 08-06-2020 12:28 PM
Re: HP Microserver Gen8 Intelligent Provisioning can't load (disk error)
As long as the NAND issue is present, the SD card slot is unusable.
Try all the NAND format steps.
Final solution is a new systemboard.
Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
__________________________________________________
No support by private messages. Please ask the forum!
If you feel this was helpful please click the KUDOS! thumb below!

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08-07-2020 11:21 AM - edited 08-07-2020 11:27 AM
08-07-2020 11:21 AM - edited 08-07-2020 11:27 AM
Re: HP Microserver Gen8 Intelligent Provisioning can't load (disk error)
I hope now the pictures will be shown correctly.
So I have formated NAND once again and then tried to restart iLO.
Manual iLO reset:
Here is the iLO event log without errors:
I'm trying to push F10 to enter iLO Intelligent Provisioning, and it still gives error:
Here is a firmware tab, just to show actual versions:
Am I right that it's something wrong with internal SD card? How I can varify it?
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08-07-2020 01:03 PM
08-07-2020 01:03 PM
Re: HP Microserver Gen8 Intelligent Provisioning can't load (disk error)
Now reflash Intelligence provisioning.
Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
__________________________________________________
No support by private messages. Please ask the forum!
If you feel this was helpful please click the KUDOS! thumb below!

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08-07-2020 03:39 PM
08-07-2020 03:39 PM
Re: HP Microserver Gen8 Intelligent Provisioning can't load (disk error)
I have tried to flash IP:
There are hasn't been any errors on the diagnostic page, and nothing changed after flash Intelligent Provisioning...
I still have "disk error" when trying to run Intelligent Provisioning (F10) or Smart Array (F5).