HP Proliant DL160 gen8 freezes at Post screen I had no keyboard input

[ProliantDL160]

Hi i have an hp server but i'cant access to boot menu or intelligent provisioning options (F10, F11)  

what i can do is connet via ip adress ILO4, there i can see on information>overview that the system health is OK 

one thing that i notice on information>system information> Firmware is that the version of intelligent provisioning  is N/A

i create an usb key  with intelligent provisioning recovery media but there is no way to make the server boot from that usb 

please i need a solution.  

[Suman_1978]

Hi,

You may try the following troubleshooting to isolate the issue.
Remove any unwanted external devices which is not required for boot.
Try minimum configuration.
Clear NVRAM from the S6 switch.
Page#11, https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=c03242768
Page#76, https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=c03257139

https://support.hpe.com/connect/s/product?language=en_US&cep=on&kmpmoid=5211699

Thank You!
I work with HPE but opinions expressed here are mine.
HPE Tech Tips videos on How To and Troubleshooting topics

[ProliantDL160]

Thank you, I'll try that

[Sunitha_Mod]

Hello @ProliantDL160,

Let us know if you were able to resolve the issue.

If you have no further query and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.

[ProliantDL160]

@Suman_1978 

Hello, the problem has not been solved yet.

[Suman_1978]

Hi,

You may try the following troubleshooting guides for help, if none of the steps help you fix the issue, you may log a support case with HPE Support.

https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=c03257154
https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=c03230516
https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=c03667943

Thank You!
I work with HPE but opinions expressed here are mine.
HPE Tech Tips videos on How To and Troubleshooting topics