HPE LCD 8500 Password Recovery

[fgfuentes]

Hello, I need help resoting the passwrod of my LCD.

Key: F8BB1FBBFB8138C0

EID: 520922-00D76B-0000

[Ihaqueit]

1.- Remove power from the KVM switch
2.- Separate the KVM switch from the 8500 LCD Monitor
3.- Wait 24 hours
4.- Use only the part of the KVM switch, connecting another monitor VGA connection and connect it to the second VGA output on the right
5.- Connect a mouse and keyboard
6.- Connect the power to the KVM switch
7.- The OSD video will be observed on the monitor without asking for a password
8.- You can configure a new password or leave it without a password
9.- Turn off everything
10.- Reconnect the KVM Switch with the LCD8500 HP monitor

Solved: Re: HP KVM LCD 8500 PASSWORD RECOVERY - Hewlett Packard Enterprise Community (hpe.com)

[Sunitha_Mod]

Hello @fgfuentes, 

Let us know if you were able to resolve the issue.

If you have no further query and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.

[fgfuentes]

We tried the procedure many times and still doesn't work. 

Every time we reconnect the screen it ask for the password. 

Is there an alternative method?

[Vinky_99]

@fgfuentes 

Good day!

If you can't recall the password, I suggest getting in touch with HPE Support. Their team should be able to assist you by providing the necessary guidance to recover access to your device.