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HPE MR408i-o Gen 11 expand array error

 
Kodsl
Senior Member

HPE MR408i-o Gen 11 expand array error

hello, I have a 3-disks Raid 5 array, when I try to expand the array by the 4th disk, it crashes with the error "FATAL firmware error: Line 188 in fw/raid/utils.c
controller restart every 5sec.
firmware on MR408i-o - 52.26.3-5487
4th disk is sam as other and only one logical drive
solution?
4 REPLIES 4
shiva_jr
HPE Pro

Re: HPE MR408i-o Gen 11 expand array error

Hi @Kodsl ,

    This post may help you. 
Regards,
Shiva_JR



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Kodsl
Senior Member

Re: HPE MR408i-o Gen 11 expand array error

hi, I know how to expand the array, but it always ends up with a firmware error
this is MR not SR controller

 

Sebasbin
HPE Pro

Re: HPE MR408i-o Gen 11 expand array error

Hi,

Any drive that you want to add must meet the following criteria:

 

=>It must be an unassigned drive.

=>It must be of the same type as existing drives in the array example, NVMe SSD, SAS HDD, SAS SSD, SATA HDD, or SATA SSD.

=>It must have a capacity no less than the capacity of the smallest drive in the array.

=>This operation uses the Modify Array option in the HPE MR Storage Administrator user interface. This feature is supported when there is a single logical drive configured in the array.

 

Refer:-https://support.hpe.com/hpesc/public/docDisplay?docId=sd00002176en_us&docLocale=en_US&page=GUID-29FA0C8A-C2E5-4F5A-988F-2B77772F912A.html


If the above criteria are met, I would suggest reflashing the latest controller firmware and updating the controller driver to the latest version. 

 

If the issue persists, please open a support case with HPE for further investigation including log analysis



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HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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support_s
System Recommended

Query: HPE MR408i-o Gen 11 expand array error

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