HPE PDU G2 won't connect via serial port

[fjacunha]

Hello guys,

I'm trying to establish a serial connection with the HPE PDU G2, but the screen shows several lines instead of data. I've already tried several different serial cables. Any tips?

[fjacunha]

[support_s]

System recommended content:

1. HPE G2 Series Metered, Switched, and Metered & Switched Power Distribution Unit User Guide

2. HPE Serial Console Server Installation and User Guide

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[fjacunha]

I followed all the steps in the provided documentation, but unfortunately, I still can't access it via the serial console. Is there any way to clear the settings made on the PDU, like a hardware reset?

[fjacunha]

TH

This was the log I captured when trying to establish the connection with PuTTY.

[TVVJ]

Hello,

Please verify if the information contained on page 53, section "Setting up serial communication" of the "HPE G2 Series Metered, Switched, and Metered & Switched Power Distribution Unit User Guide".

Regards,

[support_s]

Hello,

Let us know if you were able to resolve the issue.

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