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i need elp fix tis probleam

 
dioamore
Occasional Contributor

i need elp fix tis probleam

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4 REPLIES 4
TVVJ
HPE Pro

Re: i need elp fix tis probleam

Hello,

Please elaborate what the issue, as it could not be discerned from the image attached. What can be found out is the version of server's system ROM version and iLO's firmware version and not much else.

Regards,



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Croweb
Frequent Advisor

Re: i need elp fix tis probleam

Someone / maybe you probably tried to hide the server footprint and remove S/N and P/N under "advanced settings" from the server BIOS.

Please access the server BIOS and under "Advanced Settings" enter valid S/N and P/N. You will find the server S/N on the server case. You need both values correct. After the server reboot, correct UUID will be generated automaticly.

Thanks me later

Regards,

We own our Data Center...and that makes all the difference!
thutchings
HPE Pro

Re: i need elp fix tis probleam

Hello,

 

If the issue is the unknown for UUID and serial number, then the issue may be related to a iLO/BIOS communication problem. Are you getting any errors during POST? I have typically seen this associated with a RESTful API type error as in the one below:
https://techlibrary.hpe.com/docs/iss/shared/error_gen10/GUID-9376C19D-E19B-4F6B-B5B4-BB7E3A0F73E2.html#:~:text=338%2DRESTful%20API%20Error%20%E2%80%93%20Unable,refresh%20the%20BIOS%20REST%20provider.

 

Regards



I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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Sunitha_Mod
Honored Contributor

Re: i need elp fix tis probleam

Hello @dioamore,

Let us know if you were able to resolve the issue.

If you have no further query and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.