InfoSight: Call Home Never Recieved

[hdemaiter]

Greetings,

I was wondering if anyone has encountered same InfoSight problems and/or has a solution.

About 4 days ago I deployed iLO amplifier and connected it to InfoSight. Now at the server dashboard in connectivity tab I get following error:

 

However in iLO Amplifier everything seems OK, every server looks like this:

Does anyone have a clue? 

[anish13]

Please check if the Firewall allows both inbound and outboun traffic.

If the issue stll persists, please contact the HPE support team and log a ticket so that it can be analysed.

800 633 3600
or
866 211 5211

Go to ProLiant and ask the technician to send it to the InfoSight team. 

[sanch]

Hello, try to update AmplifierPack to the v1.40. It solved a few server for me, not all.

[KoenTeugels]

Did you find a solution becasue the heartbeat is working in infosigth but the call home is not showing up in a few of our customers. However the ilo apmplifier status says AHS log successfully upload with the 1.40 appliance version

[sanch]

Still the same problem for me. Call home never received.