Insights of Microsoft Viva Insights

[anandtk]

Introduction:

When user gets a chat message in MS teams "Ready to wrap up?" Its a time to begin your virtual meeting at 5 pm to complete your his/her work and discuss the status of the work with scrum master or project manager, it feels that someone is caring or helping you to close the day with good notes.

When user sees a message Hi, How are you feeling today in MS teams message at 9 AM, feels like starting a work day with good news.

Even Organisation(HR) likes measure behavioral data of their employees to improve their productivity using following break down:

1. Understanding the Data Sources:

• Microsoft 365 Data
• Organizational Data
• Personal Insights
• Team Insights
• Organizational Insights

2. Measuring Behavioral Data

• Meeting Effectiveness
• Collaboration
• Work-Life Balance
• Well-being
• Focus Time
• Organizational Network Analysis (ONA)

3. Accessing and Using the Insights

• Viva Insights App
• Copilot Dashboard
• Leader Reports
• Advanced Insights App
• Microsoft 365 Copilot

All these above settings, configurations and data capture are done in Microsoft Outlook and MS Teams, using an app or extension which is available as Microsoft Viva Insights.

About Microsoft Viva Insights:

• Microsoft Viva Insights is an employee experience platform intended to help make people’s experience with business technology more enriching.
• Microsoft Viva Insights assesses and addresses the critical needs of the hybrid workplace and increase engagement, collaboration, and productivity for all our employees and for our managers and leaders.
• The Viva Insights app in Microsoft Teams and on the web is designed to provide both individuals and organizations with an idea of how they and their teams are doing at work.

Benefits:

• Employee Well-being and Productivity: 

Viva Insights helps individuals monitor their work patterns, offering recommendations for breaks, mindfulness exercises, and strategies to prevent burnout.

• Organizational Productivity: 

Organizations can identify trends and patterns to optimize work processes and foster a more efficient and healthy work culture.

• Data-Driven Decision Making: 

Leaders gain valuable insights into employee engagement, collaboration, and communication patterns, enabling data-driven decisions to improve team performance.

Use cases:

Individual employee wellbeing: 

• Identifying signs of burnout by analyzing work hours, meeting frequency, and email volume.
• Suggesting time for breaks, mindfulness exercises, and focused work periods.
• Helping individuals manage their after-hours communication to maintain boundaries.

Team collaboration and effectiveness:

• Assessing team cohesion by analyzing communication patterns between team members
• Identifying potential issues with collaboration, like uneven workload distribution or lack of communication
• Providing insights on how to improve meeting effectiveness Perform additional assessments appropriate for business needs:.

Managerial decision making:

• Identifying areas where teams might need additional support or interventions to improve wellbeing and productivity
• Analyzing trends in employee engagement and work patterns to inform organizational strategies
• Proactively addressing potential issues related to employee burnout or work-life imbalance

Individual employee Wellbeing tab in Viva Insights:

The Wellbeing tab in Microsoft Viva Insights helps users understand their work habits, manage their time, and promote a healthy balance between life and work. Start booking time to focus, do a guided meditation with Headspace, read up on wellbeing topics, and more.

About the tab
In the Wellbeing tab, User will find four main sections: 

• Take action to improve your wellbeing, 
• Track your progress, 
• Act with intention, and 
• Reflect on your emotions.

Flowchart of how wellbeing tab works:

POC- Quiet time in Viva Insights:

To protect User non-working hours, and to help his/her disconnect and recharge from work, use quiet/protect time in Microsoft Viva Insights. When user set up quiet time, MS teams will silence mobile notifications from Outlook and Teams, depending on the preferences User set.

Set up quiet time:

1. Go to the Wellbeing tab in your Viva Insights app.
2. Go to the Take action to improve your wellbeing section and find the Disconnect with quiet timecard.
3. Select Set quiet time.
4. Select when you want Viva Insights to start and stop silencing Outlook and Teams notifications. In Mute mobile notifications all day, pick days you want Viva Insights to mute notifications for a full 24 hours.
5. Select Save changes.

How Corporate uses Microsoft Viva Insights data:

• Orgs can use Microsoft Viva insights to build a mechanism to understand the actual situation of employees By incorporating employees' daily behavioral data that is usually conducted for employee engagement, it becomes possible to analyze measures and understand the current situation that is not visible.
• To Visualize and analyze employee communication and work styles, including emails, chats, online meetings, etc., and strengthening data literacy in the organization that utilizes the analysis report, to build a foundation for data utilization

Cost and availability:

For individuals, personal insights will be free of charge and included in all license subscriptions from E3 and above. Personal insights are already available to use everywhere.

Please refer to https://www.microsoft.com/en-us/microsoft-viva/pricing

For management insights costs $6 per user per month.

[RSeerapu]

This is very important data point to gather and address the employee behavioural theory..Great Insights. Ananda..

[Eswarapb]

Good One Ananda

[VishBizOps]

Thanks Ananda, the use cases are very specific and its a call to action for all of us.