micrisoft' -windows-kernel-power' Suddenly restarting the server proliant ml30 gen 10(kernel power)

[Ali93]

Hello, all the proliant ml30 gen10 server, its problem is a sudden shutdown and restart. Where is the problem, although the room is well cooled, in which part of the device is there a defect because it caused me a lot of problems in my work and losses. The message that appears in the events after the server is running is 'micrisoft' -windows-kernel-power'

[Anu_K]

Hello Ali93,

I tried to find document/adivisories related to the issue that you are facing on this server unfortunately I am unable to get any.However I found a troubleshooting flowchart related to the similar issue from this document https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-a00017522en_us, you may refer to the section General diagnosis flowchart.

Hope it helps!

Note: "While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the company."

[Ali93]

Thank you very much. I am also tired and I am looking for a solution to the problem. I will search through these documents so that I may find a solution

[ManBha]

Hello,

Please do confirm the OS installed on the server.

Also, please ensure that the BIOS firmware is updated to the latest.

https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_b16596198a054ade948695e7c5&swEnvOid=2000151#tab-history

Thanks.

[ManBha]

Hello,

Please do confirm if your query has been answered and if there are any further queries.

Thanks.