Servers - General
1823254 Members
3399 Online
109648 Solutions
New Discussion юеВ

Server Critical Fault (Service Information: Runtime Fault, Processor(Intel), Processor 2 (

 
SOLVED
Go to solution
mickey_mouse
Occasional Contributor

Server Critical Fault (Service Information: Runtime Fault, Processor(Intel), Processor 2 (

Is this for replacement already or do we still have other options to fix this without replacing any parts. Thanks

3 REPLIES 3
BPSingh
HPE Pro
Solution

Re: Server Critical Fault (Service Information: Runtime Fault, Processor(Intel), Processor 2 (

Greetings!

The error mentioned below does not clearly indicate which specific component is affected.

Server Critical Fault (Service Information: Runtime Fault, Processor(Intel), Processor 2...

You will need to log a support case and provide the AHS logs to allow further decoding of the error and help pinpoint the issue.



I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Accept or Kudo
support_s
System Recommended

Query: Server Critical Fault (Service Information: Runtime Fault, Processor(Intel), Processor 2 (

Hello,

 

Let us know if you were able to resolve the issue.

 

If you have no further query, and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.

 

Please click on "Thumbs Up/Kudo" icon to give a "Kudo".

 

Thank you for being a HPE valuable community member.


Accept or Kudo

mickey_mouse
Occasional Contributor

Re: Server Critical Fault (Service Information: Runtime Fault, Processor(Intel), Processor

Hi  BP Singh, 

We downloaded the AHS logs and provided these to the suppoprt. They dentified the issue with the system board and its now for replacement. 

 

Thanks for the help.