Unable to assign IP to HP UPS R3000XR using serial port configuration cable

[lcgill]

Hello,

I shutdown the UPS, installed the SNMP/Serial port card and powered up the UPS.

I have now connected the ethernet cable to the switch (the green light illuminated) and connected the configuration cable to the serial port on the computer.

I then installed HyperTerminal on my laptop and set the COM3 properties to 9600,8,1,N. Using the ASCII Setup I ticked the "echo typed characters locally".

However when I type:

IP

Then enter

No IP address is returned meaning I cannot assign the new IP.

I have checked the configuration cable (RS232) by creating a loop back connector and testing this using HyperTerminal  and I get the letters I type doubling, i.e. IIPP.

Has anyone else had an issue assigning an IP address to their UPS and what they did to resolve this issue?

[Ashwin-Scindhe]

Have you tried the steps below:

https://www.manualslib.com/manual/888770/Hp-Ups-Network-Module.html?page=15