can't start sdnc serivce

[petervigil]

hi,

I was trying to install the controller version 2.5.15 on Ubuntu 12.04. the installation went to the last step but the service 'sdnc' wont' start!

The log in /var/log/sdn/virgo/stdout.log:

sdnc service has stopped, waiting for virgo.kernel to shutdown
virgo.kernel shutdown in 1 seconds

below are some prumpts:

root@hpn-can-sdn-ctl2:/home/sdnadmin# sudo dpkg -l hp-sdn-ctl
Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name Version Description
+++-==============-==============-============================================
ii hp-sdn-ctl 2.5.15.1175 HP VAN SDN Controller
root@hpn-can-sdn-ctl2:/home/sdnadmin# ^C
root@hpn-can-sdn-ctl2:/home/sdnadmin# service sdnc status
sdnc stop/waiting
root@hpn-can-sdn-ctl2:/home/sdnadmin# service sdnc start
sdnc start/running, process 8234
root@hpn-can-sdn-ctl2:/home/sdnadmin# service sdnc status
sdnc stop/waiting
root@hpn-can-sdn-ctl2:/home/sdnadmin# service sdna status
sdna stop/waiting
root@hpn-can-sdn-ctl2:/home/sdnadmin# service sdna start
sdna start/running, process 8374
root@hpn-can-sdn-ctl2:/home/sdnadmin# service sdna status
sdna stop/waiting

keystone and Cassandra seems fine:

root@hpn-can-sdn-ctl2:/home/sdnadmin# service keystone status
keystone start/running, process 939
root@hpn-can-sdn-ctl2:/home/sdnadmin# /opt/sdn/cassandra/bin/caServer.sh status
+ case "$1" in
+ echo 'Checking status of Cassandra daemon......'
Checking status of Cassandra daemon......
+ is_running
++ get_cass_pid
+++ ps -fC java
+++ grep -w org.apache.cassandra.service.CassandraDaemon
+++ head -n 1
+++ awk '{print $2}'
++ echo 7676
+ pid=7676
+ '[' x = x7676 ']'
+ return 0
+ stat=0
+ case "$stat" in
+ echo 'Cassandra is running'
Cassandra is running
+ exit 0

[petervigil]

logged a support case and solve the issue.

it turned out naming the admin user as 'sdnadmin' in ubuntu is the cause of this problem. 

[djones05]

hi petervigil,

hay I know what solution did HP has recommended? i have the same issue in installing HP VAN SDN Controller.

thank you!