HP and their drivers

[kyojim]

Hey guys, Recently bought the newest HP envy 13 with the 10th gen. I completely wiped the drive and installed windows from a clean factory image. Right away I was greeted by a non working touchpad, no sound, and no WiFi.

Luckily my good old spare android and usb tethering got me through it, however:

Apart from the driver download system being absolut garbage and unstable I am out of ideas how to get the right drivers.

Touchpad, Audio and Card reader drivers are missing.

After going to the HP website, auto detecting my model and downloading them I double click to run them. This starts the unpack setup which installs the real setup to „C:/something/„. Now when I want to run the extracted setup NOTHING happens. I’ve tried redownloading, restarting, running as admin, switching to the admin account, running from „run“ and cmd the drivers simply won’t install.

Why am I left without a working touchpad, audio and 5 unidentifiable devices in the device manager HP? This laptop wasnt exactly released yesterday.

[Parvez_Admin · Accepted solution]

@kyojim 

You have reached the wrong company for HP products (Laptops, Desktops, Printers)

For HP products, you may have to register and post in the HP Support Forums: https://h30434.www3.hp.com/