Event ID 55 NTFS Error

[Adminmur]

Dear all, we saw in Eventlog following error:
The file system structure on disk is corrupt and unusable. Please run the chkdsk utility on the volume: MSA60

As soon as a VSS Snapshot starts the error appears (20 items in Eventlog System). We had previously a BSOD Abnormal Program Termination (BugCheck, STOP: 0x100000C5 (0x00000004, 0xD0000002, 0x00000001, 0x8089BCE3))

Ten days later the NTFS Errors began.
We run a Chkdsk /f on that volume:
Result:
Checking file system on Y:
The type of the file system is NTFS.
Volume label is MSA60-Pool-Users.


A disk check has been scheduled.
Windows will now check the disk.
Cleaning up minor inconsistencies on the drive.
Cleaning up 87 unused index entries from index $SII of file 0x9.
Cleaning up 87 unused index entries from index $SDH of file 0x9.
Cleaning up 87 unused security descriptors.

878803423 KB total disk space.
405718528 KB in 1094457 files.
474416 KB in 91267 indexes.
0 KB in bad sectors.
1281511 KB in use by the system.
65536 KB occupied by the log file.
471328968 KB available on disk.

4096 bytes in each allocation unit.
219700855 total allocation units on disk.
117832242 allocation units available on disk.

Internal Info:
40 18 12 00 c2 17 12 00 da cc 1d 00 00 00 00 00 @...............
24 a0 02 00 00 00 00 00 37 0d 00 00 00 00 00 00 $.......7.......
e0 be e4 53 00 00 00 00 14 17 f3 99 01 00 00 00 ...S............
c0 10 4d 5a 00 00 00 00 00 00 00 00 00 00 00 00 ..MZ............
00 00 00 00 00 00 00 00 ae d6 d6 51 02 00 00 00 ...........Q....
80 23 f4 9e 00 00 00 00 3d 9f 82 7c d1 00 00 00 .#......=..|....
39 b3 10 00 00 00 00 00 00 00 18 bb 60 00 00 00 9...........`...

We removed some Snapshots that seems to produce this error using vshadow.exe

The error persists.

Any idea?

[Casey Shenberger]

I am seeing a similar issue to this have you found any resolution?

[Adminmur]

Since we have an HP All-In-One 600 computer, we had to first install the newest System Storage Management Update. This update didn't solve the problem.
After installing the hotfixes below on point 2 & 3 the errors disappeared, even when rebooting the server.

Please always ask first HP support, I don't know what kind of problems your machine have.

The Chkdsk fixed the last problems (I hope)
Checking file system on Y:
The type of the file system is NTFS.
Volume label is MSA60-Pool-Users.


A disk check has been scheduled.
Windows will now check the disk.
Cleaning up 159 unused index entries from index $SII of file 0x9.
Cleaning up 159 unused index entries from index $SDH of file 0x9.
Cleaning up 159 unused security descriptors.

878803423 KB total disk space.
405137764 KB in 1115066 files.
483560 KB in 92307 indexes.
0 KB in bad sectors.
1303267 KB in use by the system.
65536 KB occupied by the log file.
471878832 KB available on disk.

4096 bytes in each allocation unit.
219700855 total allocation units on disk.
117969708 allocation units available on disk.


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This is the action plan provided by Level 2, Please download the following links and proceed to install



1) System Storage Management release 1.4.0 http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12169&prodSeriesId=3547761&prodNameId=3239480&swEnvOID=1114&swLang=8&mode=2&taskId=135&swItem=MTX-4fbfd97f3f2f4d3ab63a1b71ac



2) KB950448 http://support.microsoft.com/kb/950448/en-us



3)KB938390 http://support.microsoft.com/kb/938390/en-us