4048/2024 Firmware

[capperdog]

Hi,

I have several old tape drives ML 4048's and 2024's. I am having issues with these devices and L&TT is telling me to udate the firmware as one option to fix...

I am trying to download the latest through L&TT vs4.22, but the path to the FTP site http://ftp.hp.com/pub/information_storage/ltt/firmware is bad, so no love there.

Also, trying to download from HP requires a sign in and support contract to download.

Can someone fill me in on what I need to do to get the latest firmware installed on my aging drives??

[Torsten.]

HP.com does not provide the files anymore, because it is another company.

HPE provides the files with entitlement required since a few weeks.

http://h20564.www2.hpe.com/hpsc/swd/public/detail?swItemId=co_176373_1

[capperdog · Accepted solution]

Thanks Torsten.

I finally called Enterprise support and they provided the .frm files I needed. 

The rep told me that providing the frimware files is still free, but requires a call to the support line and that is about all that is free anymore unless you have a support contract.

The HP rep set up a ftp site for me to download as our mail servers are very picky as to what they let in... 

[tapelibraryfixr]

the latest version of ltt sends you to the hpe passport login so you can get an entitlement token

[Torsten.]

The brandnew version 4.22SR2 for windows:

http://h20566.www2.hpe.com/hpsc/swd/public/detail?sp4ts.oid=406731&swItemId=CO_181757_1&swEnvOid=54#tab2

...

Enhancements and fixes in L&TT 4.22SR2

Downloading firmware files using Get files from Web option through secured entitlement for Windows.