Backup problems with MSL2024

[berengere]

I have a similar problem with DL360G5 and SC44Ge. The backup software is CA Brighstor 12.0, the operation system is W2K8. I installed the most newest firmware (8.50) but the backup failed, and the HP LTT utility failed too. We changed the card, the cable, the LTO, and I reinstalled the system on a W2K3 server (DL360G5 too). The tape backup always failed, but the filesystem backup run well. (The file backup does not use the SC44Ge card.)
I am waiting for the new firmware..

[Ian Pennington_1]

Well, we have resolved the issue (somewhat). All the backup has been moved to fibre (at HP expense). and now I am backing up 2TB a night with no problems at all. The SCSI in the servers seems unable to scale to the data size I now have.

This whole issue has made me think about HP server suitability for my business, and I don't think I will be ordering and HP hardware soon!

[Curtis Ballard]

Sorry to hear that the original configuration wasn't able to be stablized. Unfortunately this link kind of got hijacked by a SAS discussion that didn't relate to your problems at all.

Parallel SCSI is usually a very stable configuration and works fine with the storage agents running but apparently there was something a little unusual this time. There were some problems where the agents would conflict in the past but those have been resolved and there shouldn't be any problems.

[Justin Williams_2]

I am experiencing a very similar problem to those reported above and desperately require a solution.
I am running a DL385 G5 with an SC44Ge HBA connected to an external Ultrium 920 LTO3 drive.
Server is running Windows 2008 Std Ed 64Bit, HP PSP 8.30 and Backup Exec 12.5
HBA driver is 1.28.2.1.C
BIOS 6.18.5.0
FW 1.23.43.0
Ultrium Drive FW Q24D
Backups fail after 15GB with multiple I/O errors, LSI_SAS Event ID 11 errors, Backup Exec errors 33152 & 57665.
From searching around the forums this seems to be a known issue with these sort of configs & HBA cards. There was talk of a new FW from HP etc.
What is the definitive fix for this issue and is it workable on Windows 2008???
Any responses or advice appreciated!

[Curtis Ballard]

This thread is closed. Please do not post any more follow-ups as the thread has diverged from the original question.

If you got here looking at SC44Ge and SAS responses use the following firmware for drives in tape libraries:
LTO-3 SAS - U25W or Q25W
LTO-4 SAS - U51W