Colorado 8Gb Travan external lockup

[CA1250938]

I have installed the external colorado 8GB drive via the parallel port connection. My 2000pro system boots Ok and I can see the drive Ok. When I insert a tape into the drive and ask the HP colorado backupII v9.1 software to do anything with the tape, the whole system locks up tight. A hard reboot is necessary. There are no indications in the event viewer that point to anything wrong. I have tried to change the PIO mode on the IDE controller to 0 and have also tried to disable the Ultra DMA on same. No change.

[Lewis Finch]

Robert, changing PIO modes would have no effect on an external tape drive nor would disabling ultra DMA. 2 things. Version 9.1 was not very friendly to win 2k. it was designed for win Me. Second, make sure your parallel port is set to EPP or something bi-directional with an address of 0378. Download version 9.0 from here

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?locale=en_US&pnameOID=12504&taskId=135&prodTypeId=12169&prodSeriesId=63937〈=en&cc=us&swEnvOID=181

[CA1250938]

Thanks for the reply. I uninstalled the 9.1 software and reinstalled 9.0 I also made sure that I had the parallel port set correctly but it didn't make any difference. The system still locks when I try to do anything at all with the tape. I have tried several different tapes. The dialog box will start to update the number of seconds that have elapsed while reading the tape. When it gets to 8 sec. It stops reading. Ocasionally I can make a few keystrokes but ultimatly everything stops.