Data Protector 5.5 [138:709] Health check message: "omnimm -list_pools" failed

[barryg]

Automated backup processes fail with the following:

[138:709] Health check message: "omnimm -list_pools" failed.

The following error is in the reporting event log:

======> Running: omnimm -list_pools
You have no permission for the requested media management action.


Manual backups work. I have noticed over a period of time (maybe a week or so) I have to start one of the data protector services that has stopped. From another thread I found on a similar case, I have already checked that the IP address matches DNS, I have patched everything, and the users list seems to be ok. We are running Windows and the user list is:

"DomainAdmin" "AccName" "Domain" * "admin"
"WebReporting" "java" "applet" webreporting "admin"
"Initial cell administrator" "DomainAdmainAccName" "Domain" * "admin"
"CRS service account" "DomainAdminAccName" "Domain" FQDNservername "admin"
"Local System account on the Cell Manager" "SYSTEM" "NT AUTHORITY" FQDNservername "admin"

The server stays logged in to the same domain admin account that was used to set it up and was given admin access in the data protector manager.

I appreciate any help with this. Just a recap, manual updates work, but scheduled ones do not.

Thanks.

[Fabio Regis]

Hello,

I'm getting the same Health check event and as in your case scheduled backups aren't even attempting to start, manual backups work fine.

I have tried the omnimm -list_pools command from the command line and it works just fine. What service is responsible for executing this command for data protector? Could it be a problem with the user as which the service is running?

What service is it that you have to start?

[Fabio Regis]

I have solved my problem by giving the following logons to the three dataprotector services:

Inet - .\Administrator
CRS - DOMAIN\Administrator
RDS - LocalSystem