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Data Protector express 1401 error

 
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Occasional Advisor

Data Protector express 1401 error

Every thing was working fine for months then all of a sudden we now get this error no matter what tape we use.

I have reinstalled  Data Protector creating a new catalog but still the same error

Windows 2003 standard server with a dds4 usb drive

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4 REPLIES 4
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Trusted Contributor

Re: Data Protector express 1401 error

Do you get this error right away or later after some writting?

How many Data are you backing up?

Please open the job log save the log and attach it here.

Pablo Alv Siles
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Re: Data Protector express 1401 error

Hi,

I've got the same error on my LTO-3 tapes.

This error is raised in the middle of backup.

 

HP DPX 4 sp1, Win2003, LTO-3 SAS.

On different tapes the error was appeared in different places of backup process.

On some tapes I've got accordingly errors: 4074, 4075,4077.

I've try to use brand new tape - same result (error 1401).

I've made 3 cycle of cleaning tape drive - same result.

Nevertheless DPX Test Drive job with the same tapes completed successfully without errors.

 

What can I overcome this error?

 

Highlighted
Occasional Advisor

Re: Data Protector express 1401 error

Turned out to be a space issue in my case but the error was not very helpful

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Trusted Contributor

Re: Data Protector express 1401 error

For StelmD this error that start with 4XXX are hardware errors so you will need to test your tape drive and tapes with  LTT make sure drive passes Assesment test then teest your medias.

For firstkmh that was the reason I ask you if you get this error right away  o later on the backup you can check for the whole list of errors on the Server aplcation log.

Pablo Alv Siles