Device not found

[CA913131]

I also have had the same experience. I have Windows ME and I downloaded the recommended driver for an external Colorado 14 GB travan tape backup. I cannot get it to be recognized when I try to do a backup. What do I do??????

Thanks Chuck Nelson

[CA838674]

Yosemite Tapeware is now bundled with Hp backup products. Lite version is quite good and not expensive.

[CA886084]

You might want to also install/re-install the shuttle port driver for your drive...if it's an external drive

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNum=C4362A&prodName=hp+colorado+14GB+external+travan+drive&locale=en_US&taskId=135&prodTypeId=12169&prodSeriesId=63936

[CA886084]

Sorry the above link was bad - this on will work

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNum=C4406A&prodName=hp+colorado+14GB+external+travan+drive&locale=en_US&taskId=135&prodTypeId=12169&prodSeriesId=63936

[CA913131]

Dear Alex:

I tried to connect with the site you provided and was informed that the Page was not available. Much like when your not on line. However, I was on line.

Suggestions?? as I am anxious to utilize my back up ASAP.

Thanks

[CA913131]

Dear Alex:

I have now been able to access address you provided. I have Windows ME and have downloaded the application. My question is is their a drive for the 14mg Colorado that is compatible w/ME that I should load also??

[CA886084]

Chuck,

Sorry for the bad link. In response to your second question. When you install the shuttle port driver the next thing you should do is download the driver for the drive and install that or you can download Colorado Backup 2 v.9.1 for Win ME, when you install that backup program it will install the driver to use for the tape drive and you should be in business.

[CA886084]

Here's the link to CB2 V9.1

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?locale=en_US&prodNum=C4447A〈=English+%28US%29&basePartNum=COL2296&locBasepartNum=co-10418-1&os=Microsoft+Windows+ME&tech=Application