Frequent SCSI Tape Library Status Change/StorageWorks 1/8 Autoloader with a single LTO 2 tape drive

[Tom Jacob]

Hi,

Anyone have any ideas on the issue below.

StorageWorks 1/8 Autoloader with a single LTO 2 tape drive.

There are storage agent events for the tape drive going to offline/online. This has been happening for quite some time. The tape drive was replaced a month ago under warranty due to faulty reading and other issues causing backups to fail. The events below will occur from one time to eight times pretty much on a daily or bi-daily basis. Any input would be appreciated.

SCSI Tape Library Status Change.
The tape library with SCSI target 0 connected to SCSI bus 1 of the controller in slot 3 has a new status of 2.
(Tape library status values: 1=other, 2=ok, 3=degraded, 4=failed, 5=offline)


then

SCSI Tape Library Status Change.
The tape library with SCSI target 0 connected to SCSI bus 1 of the controller in slot 3 has a new status of 4.
(Tape library status values: 1=other, 2=ok, 3=degraded, 4=failed, 5=offline)

[volverine_25]

Hi Tom,

How is your autoloader attached to the backup server?

Thanks.

[Tom Jacob]

The autoloader is connected to a HP PCI-X 2CH Ultra320 HBA. I have updated the firmware on the tape unit, autoloader is currently up to date as well.

The error occurs exactly for the number slots in the autoloader (8) with no rhyme or reason to associated a scheduled item related to backsup. Backups still complete successfully but it seems the storage agents are not functioning correctly. The server is running HP support agents 7.5 as well

[Tom Jacob]

Also... The error goes back for a long period in the event logs. It is nothing new that just popped up since replacing the tape unit about 1-2 months ago under warranty.

[CA1159609]

Tom,

Did you ever find a solution to this? I have a 1/8 autoloader with an SDLT drive and I've been getting this error for a couple months now. I haven't had much luck finding anything on it but because I found this topic I'm hoping to find others in the forum.

Thanks,
Dave