how to open the external case

[jojo767]

hi

i have a HP LTO 4 1760 Tape Drives SAS external drive.

was wondering how one might open the external case as i can hear a rattle coming from it 

regards to all

[BPSingh · Accepted solution]

Greetings!

I understand that you want to log a support case for HP LTO 4 1760 Tape Drives SAS external drive.

You can contact the support number for your region to log a case. 

https://www.hpe.com/us/en/collaterals/collateral.a00039121enw.html 

Or you can also contact chat support from the web-link below (Click 3 lines next to support center->support-> Support Chat)

https://support.hpe.com/connect/s/?language=en_US 

Regards.