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тАО01-14-2004 04:36 AM
тАО01-14-2004 04:36 AM
HP Autoloader 24x6 - Stray Tape Stuck
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тАО01-14-2004 04:53 AM
тАО01-14-2004 04:53 AM
Re: HP Autoloader 24x6 - Stray Tape Stuck
Power the drive back on, insert and empty magazine and then try to eject it
If that did not help try force eject by pressing the eject button for 7 Sec or more, or hit the eject 3 times.
If the drive is internal drive just shutoff the server wait for few sec and power up again, then try force eject.
If that did not help, the next would be to Run Library and tape tools, and flash the firmware, with the magazine in drive that will force eject the tape.
http://h18004.www1.hp.com/products/storageworks/ltt/compatibility.html
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=lpg51173
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тАО01-14-2004 04:59 AM
тАО01-14-2004 04:59 AM
Re: HP Autoloader 24x6 - Stray Tape Stuck
If Munir's recommendations don't work and if you want to manually remove stuck tape you call tech support to help you remove tape. It's a relatively easy and harmless operation.
Good luck
Mohammed
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тАО01-14-2004 06:25 AM
тАО01-14-2004 06:25 AM
Re: HP Autoloader 24x6 - Stray Tape Stuck
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тАО01-14-2004 06:43 AM
тАО01-14-2004 06:43 AM
Re: HP Autoloader 24x6 - Stray Tape Stuck
I've tried all of the above except flashing the firmware using tape tools.
Might need to do it manually. Please help.
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тАО01-14-2004 06:58 AM
тАО01-14-2004 06:58 AM
Re: HP Autoloader 24x6 - Stray Tape Stuck
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тАО01-14-2004 07:13 AM
тАО01-14-2004 07:13 AM
Re: HP Autoloader 24x6 - Stray Tape Stuck
bhupendra_mistry@yahoo.com
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тАО03-08-2004 04:09 PM
тАО03-08-2004 04:09 PM
Re: HP Autoloader 24x6 - Stray Tape Stuck
Please help.
juswong1@yahoo.com
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тАО03-09-2004 02:54 AM
тАО03-09-2004 02:54 AM
Re: HP Autoloader 24x6 - Stray Tape Stuck
Lewis and I wrote this recently:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?locale=en_US&taskId=110&prodSeriesId=42856&prodTypeId=12169&objectID=c00061239
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тАО03-09-2004 03:55 AM
тАО03-09-2004 03:55 AM
Re: HP Autoloader 24x6 - Stray Tape Stuck
Does this alert mean the drive is going out?