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HP Data Protector Express Basic 5.0.00.59287 Error

 
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Occasional Contributor

HP Data Protector Express Basic 5.0.00.59287 Error

Hi all.

Good day!

Question: I have HP Data Protector Express Basic 5.0.00 with HP StorageWorks LTO-4 ULTRIUM 1760 SCSI EXT Tape Drive. When i'm try to backup my data i get the following error with some files: error 3266 - the filename is too long and will not be protected. Data Protector ignores these files but after a while the tape is ejected. Of course, backup is not done.

Any ideas?

Best regards,
Vladimir.

6 REPLIES 6
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Trusted Contributor

Re: HP Data Protector Express Basic 5.0.00.59287 Error

 

hi Vladimir,

 

the limitation of the file name length is from the OS. reduce the file name length for the backups to happen

 

regards

 

Raj 

Regards

Raj

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Occasional Contributor

Re: HP Data Protector Express Basic 5.0.00.59287 Error

Hi, Raj!

 

Thanks for your advice. Does HP Data Protector have the option to skip files with long filename?

 

Regards, Vladimir.   

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Trusted Contributor

Re: HP Data Protector Express Basic 5.0.00.59287 Error

Hi Vladimir,

 

Data Protector Express doesn't have any option for that. Bur since the API it uses is from the OS and so when the OS is not able to read the long file name, the application will not be able to read.

 

 

Regards

Raj

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Occasional Contributor

Re: HP Data Protector Express Basic 5.0.00.59287 Error

Hi, Raj!

 

I reduced the filename and errors were gone. But I have some trouble. At the begining the backup stopped at 5-10%. In log file errors with some files: error 4049 invalid status.

 

Regards, Vladimir.  

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Trusted Contributor

Re: HP Data Protector Express Basic 5.0.00.59287 Error

hi,

 

this is discussed in the forum at http://h30499.www3.hp.com/t5/Tape-Backup-Small-and-Medium/DATA-PROTECTOR-EXPRESS-SCSI-BUS-ERROR/td-p/4148730

 

 

 

Regards

Raj

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Occasional Contributor

Re: HP Data Protector Express Basic 5.0.00.59287 Error

Hi, 

 

I read this article, but disabling the service "HP Insight Storage Agents" does not work. 

 

Regards, Vladimir.