HP DLT Autoloader VS80

[Leonel Lourenço]

Hi,
I am connecting a HP Surestore Tape Autoloader VS80 DLT to a Win 2000 server and I am having some problems:

In the device manger I have:

Medium Changers
Unknown Medium Changer Type
? Other devices
HP C9264CB-VS80 SCSI Sequential Device

When I run HP StorageWorks it detects de autoloader and does all tests with no errors.
I am using HP OpenView Omniback II Vr.4.1 and when I try to run a backup I receive the message: Cannot load exchanger medium ([1] Incorrect function.)

Where can I find a driver to Win 2000 Server and what can be wrong with hardware/software configuration?

TIA

L. Lourenco

[Michael Tully]

You might look at the tape library tools latest version from here:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?locale=en_US&prodNum=A4684A〈=English+%28US%29&basePartNum=co582&locBasepartNum=co-3035-8&os=Microsoft+Windows+2000&tech=Firmware+Bundle

[Eugeny Brychkov]

Leonel,
unfortunately there're no windows OS drivers for autochangers. You need 3rd patry backup software which has drivers bundled. As soon as you have Omniback already installed I think the problem is in its configuration - check if Omniback uses correct autochanger driver for this device (you've chosen correct device in device list). For more Q&As on Omniback backup software please post question into Management Software section of ITRC forum
Eugeny

[Leif Halvarsson_2]

Hi,
Try to unload any tape drivers and reconfigure the autoloader in OmniBack. When this is done the device files should look like "scsi....." not "Tape......".

[Terri Harris]

I agree with all the previous recommendations. Let me add one more.

1. Stop & disable the 2000 RSM (Removable Storage) Manager under the 2000 services. When using any other backup software, RSM should not be running. Set this service to MANUAL (default is Automatic) so that it will not start up again on a reboot.

2. Uninstall Omniback II, reboot Windows, then re-install this software.

[Jake Richie]

Windows driver
http://h18007.www1.hp.com/support/files/server/us/download/16085.html

make sure the loader is set to random mode