- Community Home
- >
- Storage
- >
- Data Protection and Retention
- >
- StoreEver Tape Storage
- >
- HP Surestore DAT 24i Problem
StoreEver Tape Storage
1823225
Members
3508
Online
109648
Solutions
Forums
Categories
Company
Local Language
back
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Forums
Discussions
Discussions
Discussions
Forums
Discussions
back
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Blogs
Information
Community
Resources
Community Language
Language
Forums
Blogs
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-13-2002 08:18 PM
10-13-2002 08:18 PM
HP Surestore DAT 24i Problem
We have a serious problem in one of our servers at customer site.
The server model is HP Netserver LH3000 with HP Netraid 4M adapter
Installed
O/S Installed : Sco Unixware 7.0.1 i386 x86at Sco.Unix_Svr5
Problem Description
The server is installed with a backup drive and giving Very slow response
in backup/Restore.
Backup Drive Information
HP Surestore 24i DAT drive
P/N : C1555-60023
Model : C1555D
When taking the backup , It backsup approx. 3 MB per minute.
But when I installed another brand of backup drive (Sony-segate) it backsup
approx. 70MB per minute.
The same response exists also for the Restore process.
( All the other components in the server are same)
We tried it with another HP 24i (same type) of DAT drive by it gives the
same response.
Pls help me to solve this Problem.
The server model is HP Netserver LH3000 with HP Netraid 4M adapter
Installed
O/S Installed : Sco Unixware 7.0.1 i386 x86at Sco.Unix_Svr5
Problem Description
The server is installed with a backup drive and giving Very slow response
in backup/Restore.
Backup Drive Information
HP Surestore 24i DAT drive
P/N : C1555-60023
Model : C1555D
When taking the backup , It backsup approx. 3 MB per minute.
But when I installed another brand of backup drive (Sony-segate) it backsup
approx. 70MB per minute.
The same response exists also for the Restore process.
( All the other components in the server are same)
We tried it with another HP 24i (same type) of DAT drive by it gives the
same response.
Pls help me to solve this Problem.
1 REPLY 1
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-13-2002 11:26 PM
10-13-2002 11:26 PM
Re: HP Surestore DAT 24i Problem
Hello Kokila,
- check if when you connect drive SCSI bus is correctly terminated (2 times - from both bus ends). Check on-drive termination turned on and termination at the end of the cable (over-termination);
- install this drive in host (OS) which can run HP Library and Tape Tools (LTT - available from www.hp.com) and check it running tests. Try updating drive's firmware to the latest (L111);
When running tests take note on drive throughtput tests and if compression is turned on;
- try disconnecting othere devices from the bus (leave DAT alone with controller);
- try brand new tapes from HP p/n C5708A (DDS3);
- try cleaning device. Please note DDS drives should be cleaned every 20 tape pulling hours or after 5 full backups (usually after business week).
Good luck!
Eugeny
- check if when you connect drive SCSI bus is correctly terminated (2 times - from both bus ends). Check on-drive termination turned on and termination at the end of the cable (over-termination);
- install this drive in host (OS) which can run HP Library and Tape Tools (LTT - available from www.hp.com) and check it running tests. Try updating drive's firmware to the latest (L111);
When running tests take note on drive throughtput tests and if compression is turned on;
- try disconnecting othere devices from the bus (leave DAT alone with controller);
- try brand new tapes from HP p/n C5708A (DDS3);
- try cleaning device. Please note DDS drives should be cleaned every 20 tape pulling hours or after 5 full backups (usually after business week).
Good luck!
Eugeny
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.
Company
Learn About
News and Events
Support
© Copyright 2025 Hewlett Packard Enterprise Development LP