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03-12-2025 11:05 PM - last edited on 03-24-2025 12:38 AM by support_s
03-12-2025 11:05 PM - last edited on 03-24-2025 12:38 AM by support_s
LTO TAPE CARTRIDGE COMPLAINT
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03-13-2025 12:03 AM
03-13-2025 12:03 AM
Re: LTO TAPE CARTRIDGE COMPLAINT
Hello @apex123 ,
Could you please provide more details about your query?
Thanks,
Sahana S
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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03-13-2025 09:01 PM
03-13-2025 09:01 PM
Re: LTO TAPE CARTRIDGE COMPLAINT
You should explain more about the issue, so anyone can help/guide you .
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03-24-2025 12:36 AM - last edited on 03-24-2025 12:40 AM by Sunitha_Mod
03-24-2025 12:36 AM - last edited on 03-24-2025 12:40 AM by Sunitha_Mod
Re: LTO TAPE CARTRIDGE COMPLAINT
Tape cartridge issues must be tested first using the HPE LTT application. A Media Assessment Test will help us identify the issue. If found faulty. Based on the warranty, the seller will be able to help you in getting a replacement. Hope this helps. We will proceed to close this request for now. If any further assistance is needed. Kindly raise another post with all the necessary details.
Thank you.
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]