LTT won't detect library

[Joe Fern]

Hi Guys,

Anyone stumble onto this or know of a solution?

Uninstalled 4.2 and installed L&TT 4.2sr1, LTT will not detect the MSL6060 lib, Ultrium 3 drives.

Was recommended a workaround was to install 4.1 which could be the solution, but still having this issue. Both seems to detect the EMC disks and the local HP C5683A.

Any suggestion appreciated :)

Rgds,
Joe

[Marino Meloni_1]

is this a new installation,
does your OS detect the unit?
did you present the LUN form the NSR to the Host?
Did you have the NSR and the Host in the dedicated zone?
there are several config you shoudl do before to connect a MSL library in a SAN to a Host.

[Joe Fern]

Hi Marino,

Thanks for your response, the lib is known to the host etc as this is not a new installation but an existing one. LTT was previously installed but I doubt at that time anyone uses it.

So from the original installation the lib could not be detected via LTT 4.2 which was uninstalled than LTT4.2r1 still none existance than recommended 4.1 as a workaround which apparently a known issue. Yet with 4.1 same again.

Rgds,
Joe

[Richard Bickers]

It's odd that the system can see the library but LTT can't. Can you please post the EventLog.ltt file from the LTT logs directory and we'll have a look why it's not finding it - or at least what it *is* seeing.

I'm not aware of a known LTT problem in this area. The 4.2 issue was something else. Either way, 4.2 SR1a should be fine.

[Joe Fern]

Hi Richard,

Thanks for the responses, HP_LTT backline team is also looking into this. Just thought maybe someone already stumbled onto this via the forum.

Here's a partial eventlog errors.

0:1:1:2:4:""
10:1:4:2:0:0:0x20000150:1176938312:1176938312:0:1:8:0:0
10:2:4:40:1:3:100:6:0:0
10:3:4:40:2:3:41:1:1:s_system:4.1.1.0:enu
10:4:4:40:3:3:42:1:1:Timestamp:Thursday April 19 2007 - 09\:18\:32:1252:0
10:1:4:3:0:0:0x20000140:1176938312:1176938312:0:4:8:0:0
10:2:4:40:1:3:120:50:0:0
10:3:4:40:2:3:41:1:1:s_system:4.1.1.0:enu
10:4:4:40:3:3:42:1:1:PlainText:Deleting perl log file failed; errno is 2:1252:0
10:1:3:4:0:2:0x20000210:1176938317:1176938317:0:1:8:0:0
10:2:3:40:1:2:110:1:0:0
10:3:3:40:2:2:41:1:1:u_cmdsh:4.1.1.0:enu
10:1:3:5:0:2:0x24001001:1176938317:1176938317:0:1:8:0:0
10:2:3:40:1:2:10:200:0:0
10:3:3:40:2:2:41:1:1:s_system:4.1.1.0:enu
10:1:4:6:0:0:0x20000140:1176938318:1176938318:0:1:8:0:0
10:2:4:40:1:3:120:50:0:0
10:3:4:40:2:3:41:1:1:s_system:4.1.1.0:enu
10:4:4:40:3:3:42:1:1:PlainText:DEBUG\: Failed to open device Node:1252:0
10:1:4:7:0:0:0x20000140:1176938318:1176938318:0:1:8:0:0
10:2:4:40:1:3:120:50:0:0
10:3:4:40:2:3:41:1:1:s_system:4.1.1.0:enu
10:4:4:40:3:3:42:1:1:PlainText:DEBUG\: Failed to open device Node:1252:0

Thanks guys!

Cheers,
Joe

[RNikolov]

Almost the same issue...

HP-UX B.11.31

LTT Version 4.11

After drive assestment test, drives are not visible via LTT anymore.

Part from the log :

10:3:3:40:2:2:41:1:1:u_cmdsh:common:enu
10:1:4:459:0:4:0x24001010:1385537614:1385537614:0:1:8:0:0
10:2:4:40:1:3:10:10:0:0
10:3:4:40:2:3:41:1:1:s_system:common:enu
10:4:4:40:3:3:42:1:1:Path:0/3/1/0.0x200700132145feaf.0x0[155-64000/0xfa00/0x4f]:1252:0
10:1:4:460:459:4:0x24001011:1385537614:1385537614:0:1:8:0:0
10:2:4:40:1:3:10:11:0:0
10:3:4:40:2:3:41:1:1:s_system:common:enu
10:4:4:40:3:3:42:1:1:Path:0/3/1/0.0x200700132145feaf.0x0[155-64000/0xfa00/0x4f]:1252:0
10:1:4:461:0:0:0x20000140:1385537614:1385537614:0:1:8:0:0
10:2:4:40:1:3:120:50:0:0
10:3:4:40:2:3:41:1:1:s_system:common:enu
10:4:4:40:3:3:42:1:1:PlainText:DEBUG\: Unable to make Device Special File from hardware path (0/3/1/0.0x200700132145feaf.0x0[155-64000/0xfa00/0x4f]):1252:0
10:1:4:462:0:0:0x20000140:1385537614:1385537614:0:1:8:0:0
10:2:4:40:1:3:120:50:0:0
10:3:4:40:2:3:41:1:1:s_system:common:enu
10:4:4:40:3:3:42:1:1:PlainText:DEBUG\: Failed to open device :1252:0
10:1:3:463:0:5:0x20000210:1385538029:1385538029:0:1:8:0:0
10:2:3:40:1:2:130:11:0:0
10:3:3:40:2:2:41:1:1:u_cmdsh:common:enu
10:1:4:464:0:5:0x24001010:1385538029:1385538029:0:1:8:0:0
10:2:4:40:1:3:10:10:0:0
10:3:4:40:2:3:41:1:1:s_system:common:enu
10:4:4:40:3:3:42:1:1:Path:0/3/1/1.0x5001f29c69716011.0x8000000000000[241-64000/0xfa00/0x19c]:1252:0
10:1:4:465:464:5:0x24001011:1385538029:1385538029:0:1:8:0:0
10:2:4:40:1:3:10:11:0:0
10:3:4:40:2:3:41:1:1:s_system:common:enu
10:4:4:40:3:3:42:1:1:Path:0/3/1/1.0x5001f29c69716011.0x8000000000000[241-64000/0xfa00/0x19c]:1252:0
10:1:4:466:0:0:0x20000140:1385538029:1385538029:0:1:8:0:0
10:2:4:40:1:3:120:50:0:0
10:3:4:40:2:3:41:1:1:s_system:common:enu
10:4:4:40:3:3:42:1:1:PlainText:DEBUG\: Unable to make Device Special File from hardware path (0/3/1/1.0x5001f29c69716011.0x8000000000000[241-64000/0xfa00/0x19c]):1252:0
10:1:4:467:0:0:0x20000140:1385538029:1385538029:0:1:8:0:0
10:2:4:40:1:3:120:50:0:0
10:3:4:40:2:3:41:1:1:s_system:common:enu
10:4:4:40:3:3:42:1:1:PlainText:DEBUG\: Failed to open device :1252:0
10:1:3:468:0:6:0x20000210:1385538040:1385538040:0:1:8:0:0
10:2:3:40:1:2:130:11:0:0
10:3:3:40:2:2:41:1:1:u_cmdsh:common:enu
10:1:4:469:0:6:0x24001010:1385538040:1385538040:0:1:8:0:0
10:2:4:40:1:3:10:10:0:0
10:3:4:40:2:3:41:1:1:s_system:common:enu
10:4:4:40:3:3:42:1:1:Path:0/3/1/0.0x200100132145feaf.0x0[157-64000/0xfa00/0x6b]:1252:0
10:1:4:470:469:6:0x24001011:1385538040:1385538040:0:1:8:0:0
10:2:4:40:1:3:10:11:0:0
10:3:4:40:2:3:41:1:1:s_system:common:enu
10:4:4:40:3:3:42:1:1:Path:0/3/1/0.0x200100132145feaf.0x0[157-64000/0xfa00/0x6b]:1252:0
10:1:4:471:0:0:0x20000140:1385538040:1385538040:0:1:8:0:0
10:2:4:40:1:3:120:50:0:0
10:3:4:40:2:3:41:1:1:s_system:common:enu
10:4:4:40:3:3:42:1:1:PlainText:DEBUG\: Unable to make Device Special File from hardware path (0/3/1/0.0x200100132145feaf.0x0[157-64000/0xfa00/0x6b]):1252:0
10:1:4:472:0:0:0x20000140:1385538040:1385538040:0:1:8:0:0
10:2:4:40:1:3:120:50:0:0
10:3:4:40:2:3:41:1:1:s_system:common:enu
10:4:4:40:3:3:42:1:1:PlainText:DEBUG\: Failed to open device :1252:0
10:1:4:473:0:0:0x20000140:1385538048:1385538048:0:4:8:0:0

[RNikolov]

Any ideas, folks?

Or I have to reinstall it ?

[Torsten.]

First I would install the current version.
Make sure drivers for changers and drives are installed and the devices are visible in ioscan.