MSL5026 - 2 SDLT 160/320 configuration error with legato

[Bruno Evangelista]

Hi,

When I trying to configure MSL5026/2-SDLT 160/320 in Legato Networker 6.2, I receive an error like:
"SJI:Failure : Not Ready, ASC 0x04 ASCQ 0x8e"

My plataform is:
* Windows 2000 with SP 4
* Legato Networker 6.2 Build 109
* All drivers from SDLT and Library are installed and running correctly under Device Manager.
* HP Proliant ML 370 G1 with 2 proc. 1Ghz, 2x 18.2 hds, 1 Gb Ram and 2 gibabit NIC.

Thanks in advance,
Bruno

[Eric van Dijken]

Is the LED on the front of the MSL5026 "blinking" or "steady"?

Should be "steady/online" and not "blinking/offline"

[BR761983]

Hei Bruno,

which drivers did you install? The windows driver? You have to use the driver who com es with Legato.

You have run the L&TT in order to close out an hardware error ?

´t Kuif

[Bruno Evangelista]

Hi guys,

Answering your questions:
1) The Led is steady and turned on
2) I´ve install HP drivers and It´s working fine in Device Manager and Removable Storage.
3) I tried to run L&TT but I couldn´t identify any device supported by this application.(Devices compatible are displayed in blue)

Any ideas?

Thanks again,

[Eric van Dijken]

Is the MSL direct connect or SAN connected?

If SAN, what kind of NSR are you using?

Is your server the only one that has a mapping to the drives/changer?

[Bruno Evangelista]

Is the MSL direct connect or SAN connected?
ANSWER:The tape library is connected direct with my server.

Is your server the only one that has a mapping to the drives/changer?
ANsWER:YES

Tks

[meloni]

Look like something is keeping ownership of the devices.

You should stop RMS, put it disable.

if the devices do not appear in legato, try to disable the drives and controller in device manager and let Legato handle himself the devices.

Same behaviour with L&TT, in order to manage the devices you should stop RMS and Legato services. If devices are still non accessible in L&TT, somemething is interfering, may be some old Backup sw that was previously installed. In L&TT you can pass over this problem using ASPI mode that will use an upper layer than Kernel OS mode to access devices

[Bruno Evangelista]

Thanks for tips but it´s the problem persists.

RMS are disabled and when I try to create/indentify all tape drivers on Legato, I receive these error on Jukebox: SJI Failure:Invalid Argument

The type of tape drives detected are 4mm. It´s wrong(SDLT)

Tks,
Bru

[meloni]

Did you connected the library to a dedicated supported SCSI HBA?

[Eric van Dijken]

Do the drive(s) show up (when you boot the machine) in the SCSI bios?

Did you have a hardware engineer look at the setup, what did he say?