Need ZUD4 version of firmware for HP DAT 72 USB tape drive (DW026A)...

[m-w-c]

Recently bought a new HP DAT 72 USB internal tape drive (DW026A) from a third party reseller to replace an identical tape drive that had worn out.  The new drive has the ZU8B firmware that was released in 2009. We had updated our original drive to ZUD4, which had been released in June of 2013. Unfortunately, I didn't think to save the firmware files. HPE has removed support for this device due to its age. Does anybody happen to have the ZUD4 firmware file?

Thanks.

[Gans_Tapes]

Hello @m-w-c ,

You may download the firmware via the firmware package available at :

HPE StoreEver Tape Firmware for Microsoft Windows

https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_14a67cb4729b425ea86639390f#tab1

 Release notes for the windows firmware package:

https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_14a67cb4729b425ea86639390f#tab4 

HPE StoreEver Tape Firmware for Microsoft Linux

https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_5154f76ad159497688b08e0a66

A valid entitlement is required in order to download the firmware by using the HPE passport account. 

Alterntatively, you may have to get in touch with the reseller to get the drive updated to the appropriate firmware if an HPE passport account with a valid entitlement is unavailable. 

[m-w-c]

Thanks for responding. I found those links, but couldn't download through my HPE passport account because HPE doesn't recognize an entitlement for this new HP drive. Since the reseller isn't authorized (I didn't realize this), I'm SOL. Could you explain why HPE ended the long standing practice of having firmware freely available for their products? Thanks.

[Gans_Tapes]

Hello @m-w-c ,

I hope the following document is able to answer your query. 

https://support.hpe.com/hpesc/public/docDisplay?docId=c05227117 

Additional references:

HPE standard End User License Agreement

https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=c03859703