ntbackup does not recognize ultrium 1 tape drive

[patrice verdonk]

Hi,
(windows 2003 standard server sp1)
after deinstalling CA arcserve it is not possible to make a new backup with NTBackup.
The ultrium drive (Q1517A)does not seem to be recognized.
With HP LT Tools I made a firmware update and the drive seems ok!
Does anyone know how to add the ultrium to NTBackup???

regards,
PV

[Guido Elia]

Remove it from device manager, reboot and allow to recognize it newly.Eventually force the driver update.

[Rothery Harris]

You will need the HP dirver for Ultrium (downlaod from hp.com). ntbackup requires the removeable storage manager service to be running. You may have loaded CA driver for ARCServer to be used.

[patrice verdonk]

thank you!
I will try it this evening...

[Bulent Kebapci]

Hi,
Please enter services section.
Change to Removable Storage services Enable-Start and change to Protected Storage services Enable-Start
Please try.

Note:

If installed any backup programs the services above otomaticly becomes disable.

[patrice verdonk]

thank you!

I try it this evening!

regards,
Patrice