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01-23-2023 10:59 AM - last edited on 01-24-2023 07:02 AM by support_s
01-23-2023 10:59 AM - last edited on 01-24-2023 07:02 AM by support_s
Error
setting of elevator pick value failed error during motor initialization
Solved! Go to Solution.
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01-24-2023 07:09 AM
01-24-2023 07:09 AM
SolutionHello Every one,
Thanks for looking into the issue.
The issue is now resolved we have followed below steps for that.
1. Power off the library.
2. Open the Top cover.
3. Try to move the Picker, vertically and Horizontally for few min.
4. Verify if any Gear is broken or stucked if not.
5. Power on the Library (issue resolved )
6. Put the Top cover back, fix the drive in rack, scan in backup software select and shoot the backup
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01-24-2023 07:53 PM
01-24-2023 07:53 PM
Re: setting of elevator pick value failed error during motor initialization MSL 2024
Hello @psingh,
Awesome!
We are glad to know the problem has been resolved and we appreciate you for keeping us updated.