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surestor e2000

 
CA754740
Occasional Contributor

‎08-07-2002 09:54 AM

‎08-07-2002 09:54 AM

surestor e2000

Tape will not eject.Tape tool device analysis shows no problems. O/S win 2000 Pro backup. Orig. backed up w/o compression, 2nd attempt, I chose to compress the backup. Backup started then (10-20 sec) unit stopped, would not eject, backup pgrm shows no media.
nothing ventured, nothing gained
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Rothery Harris
Trusted Contributor

‎08-08-2002 11:41 PM

‎08-08-2002 11:41 PM

Re: surestor e2000

Dear Richard,
First try to cycle the power to the drive (turn it off and then back on). If this fails then the drive will need to be returned to HP for repair.
Rothery
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