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SUSE looses connection with either tape or library

 
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New Member

SUSE looses connection with either tape or library

Hi,

We have a opensuse 10.3 storage node connected by scsi to a MSL4048 tapelibrary and drive. Backups run fine, but occasionally, suse looses communication with the drive and only a reboot seems to be able to restore it. Since this node is required in our cluster, rebooting is not an option in a lot of cases..

The devices are seen with lsscsi or cat /proc/scsi/scsi but when trying to do something you get "no such device or adress";

It seems that the drive and lib are still working, because I can manipulate tapes etc from within the webinterface.

My questions to support: what is a probable cause of this breakup of communication? How can I prevent this from happening?

Is there a way to restore it without rebooting the server?
1 REPLY 1
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Frequent Advisor

Re: SUSE looses connection with either tape or library

Hi,


My guess is that the OS is the very problem

Open Suse is not supported OS for the MSl->
ftp://ftp.compaq.com/pub/products/storageworks/techdoc/ebs/EBSMatrix-1108.pdf


If you have any updates, please update in forum.

I have a similar issue :(

Regards

Olibe