Symantec Backup Exec 12.5 and HP 1/8 G2 Autoloader problems

[Marcus Breitenbach]

Hello,
we have an Windows Server 2003 with Symantec Backup Exec 12.5 Backup Software.
So we created a Job,which backups 3 Server (C: D: E: systemstate ...)
Problem:
He backup from Server 1 Drive C:
-> after that he gets an Error:
"Final Error: 0xe00084ed - A hardware error occurred. Backup Device Errors.
and Media says: End Marker unreadable
for the next backup (this is drive D: from this server) he uses the next Media.

So for one Server (Backup C: D: E: Systemstate)
the Loader uses 4 Tapes !!!
Every Tape filled up with a few MBs (390 GB possible)

So what is wrong ?
Any Ideas ???
Please Help !

[TapeDrive Killer]

Was this configuration working before ? Runn LTT an attacht a support ticket.

Pablo Alvarado Siles

[Marcus Breitenbach]

Hello,
no its a new System.
Before we had veritas backup exec 9 with a single tape on another server.

this one is new (backup exec and the autoloader)

i will test

[TapeDrive Killer]

Does the Tape Drive has VERITAS Driver ?

Pablo Alvarado Siles

[Marcus Breitenbach]

The HP MSL G2 1x8 Autoloader has Unknown Driver Provider with not available Driver Date and Version

The HP LTO Ultrium-3 drive has drivers from Symantec Corporation - Date 1/23/2008 - Version 5.1

[TapeDrive Killer]

thats ok 1 more question does the laode have a terminator located on botton port ? Does it have a solid grenn led ?

[Marcus Breitenbach]

It seems that our colleague, who installed the system forgot the terminator (scsi).
Now it seems to work.
Backuped 70 GB at this moment.
We will see if its ok now.

THANKS for your Help