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Ultrium 215 Cleaning

 
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CA1098107
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‎03-10-2004 02:44 AM

‎03-10-2004 02:44 AM

Ultrium 215 Cleaning

I have an external HP Surestore Ultrium 215 backup tape drive. The Use Cleaning Cartridge light is blinking and I cannot get it to go out. I've tried the cleaning tape that came with the drive as well as 2 other brands (TDK and a new HP one) and every time I insert the cleaning tape, the drive immediately spits the tape back out and the tape error and cleaning light start blinking. I then have to power down the drive just to reset the tape error light.
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CA713937
Honored Contributor

‎03-10-2004 04:01 AM

‎03-10-2004 04:01 AM

Solution

Re: Ultrium 215 Cleaning

You might have a LTO universal cleaning cartridge (UCC), and you don't have a high enough version of firmware.

UCC support was added around in early 2002.

You should have at least N23D firmware, but N26D is preferred (it has some additional fixes for correct handling of UCC).

Use HP Library & Tape Tools (www.hp.com/support/tapetools) to check an update your firmware revision.
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