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Unable to detect a TCP/IP address

 
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Frequent Advisor

Unable to detect a TCP/IP address

Hi,
i've DP Express 3.5 sp1 and i would like to setup e-mail notifications for send the reports.
When i test send mail it shows me this error:

"Unable to detect a TCP/IP address"

But my server (win2003) have a static IP address and there isn't any network problem, someone can help me for this issue?

thanks
andrea

 

 

P.S. This thread has been moved from Data Protector Support and News Forum to Tape Backup (Small and Medium Business).
-HP Forum Moderator

2 REPLIES 2
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Honored Contributor

Re: Unable to detect a TCP/IP address

Just a guess, but can you lookup your own IP address? Perhaps the software knows the server name and is trying to its IP address from DNS or /etc/hosts.

from cmd:

do 'hostname' and then try nslookup with the name returned from hostname.

Also check the system properties and check the system name and its FQDN. try nslookup and ping on both of them.
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Frequent Advisor

Re: Unable to detect a TCP/IP address

thanks, i've resolved the problem.
It doesn't find smtp hostname address.

thanks