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Re: Backup nimble volume to Storeonce with Grenn Lake for Backup and Recovery

 
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canon-fujita
Occasional Contributor

Backup nimble volume to Storeonce with Grenn Lake for Backup and Recovery

Hello I want to build Green Lake for Backup and Recovery(GL4BR) to backup Nimble volume to StoreOnce.
I'm understanding I do not need to purchase any subscription for it, however I can not proceed setup GL4BR without subscription.
So I obtained 90 days evaluation subscription key and I cound proceed to next step.

However I am concerned that after 90 days it will no longer be available.
If my understanding is correct, please let me know how to set it up correctly.

8 REPLIES 8
NCG1
HPE Pro

Re: Backup nimble volume to Storeonce with Grenn Lake for Backup and Recovery

Hi Canon-Fujita,

 

Good day!

 

Regarding your concern, the Backup and Recovery Service will no longer be available after the 90 days free trial period. 

 

If you want to continue using this service, you have to purchase the service. If so, please let me know so that I can engage the concerned team for you.

 

 

Regards,

Naveen Chandru G 



I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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canon-fujita
Occasional Contributor

Re: Backup nimble volume to Storeonce with Grenn Lake for Backup and Recovery

Hello Naveen, 

Thank you for you reply.
In this case, which type of subcription should we purchase?

NCG1
HPE Pro

Re: Backup nimble volume to Storeonce with Grenn Lake for Backup and Recovery

Hi Canon-Fujita,

 

Good day!

 

I believe it should be just Backup and Recovery subscription. But shall I create a ticket and involve sales team so that they can give you better options for this?

 

If yes, please share me point of contact details (name, email ID and phone number) in a private message.

 

 

Regards,

Naveen Chandru G 



I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Accept or Kudo
NCG1
HPE Pro

Re: Backup nimble volume to Storeonce with Grenn Lake for Backup and Recovery

Hi Canon-Fujita,

 

Good day!

 

Following-up on my previous email. Please let me know if you have any update on that.

 

 

Regards,

Naveen Chandru G 



I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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canon-fujita
Occasional Contributor
Solution

Re: Backup nimble volume to Storeonce with Grenn Lake for Backup and Recovery

Hi Naveen,

Sorry for my response bacome later.
I have contacted HPE presales team and got answer.

To enable GL4BR we must have any contract to obtain valid subscription key. even if we use only only on-premise volume backup..

NCG1
HPE Pro

Re: Backup nimble volume to Storeonce with Grenn Lake for Backup and Recovery

Hi Canon-Fujita,

 

Thank you for your response. 

As the query is resolved now, I'll go ahead and close this case.

 

 

Regards,

Naveen Chandru G 



I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Accept or Kudo
canon-fujita
Occasional Contributor

Re: Backup nimble volume to Storeonce with Grenn Lake for Backup and Recovery

Please close this thread.
We got contract and got license key and aoplied it

Thaufique_Mod
Moderator

Re: Backup nimble volume to Storeonce with Grenn Lake for Backup and Recovery

Hello @canon-fujita,

We are glad to hear that the issue has been resolved, and thank you for keeping us updated. 



I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Accept or Kudo