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Error message on new StoreOnce 4500

 
Vince Laurent
Respected Contributor

‎09-03-2014 01:26 PM

‎09-03-2014 01:26 PM

Error message on new StoreOnce 4500

When I log in to the web console of one of our D2D systems I am greeted by "failed to communicate with proxy subsystem".  I am not sure how to debug that.  I am brand new to this product so I barely know how to get into it.    This message does not appear on the GUI of the other 2 we have.

 

Any help would be appreicated.

Thanks

Vince

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Johnc_3
Trusted Contributor

‎09-18-2014 01:56 PM

‎09-18-2014 01:56 PM

Re: Error message on new StoreOnce 4500

Hi Vince,

 

I noticed this issue when I did a software upgrade on a new 4700.  I left the upgrade running overnight to complete and the problem resolved itself.  I guess it's just the initialisation phase of the upgrade.

 

John

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