storeonce 5100

[Oteng]

we replaced the drives for OS and after we tried to install the quick restore this is what we got

aborted quick restore found more than 1 USB flash drive

remove the quick restore DVD and press any key to reboot

SCSI 2:0:0:0: rejecting I/O to offline device

[Mohammed_I]

Hi Oteng,

The following procedure describes how to obtain the QR ISO image and carry out a Quick Restore on a Single Node product. The QR ISO image can be downloaded to a blank 4GB USB stick or to a DVD disk.

Note: QR'ing of the product can only be done when authorised by ERT or L4. A comment about who authorised the QR'ing and why the product needs to be QR'd must be entered into the case notes.

Create and save a configuration file

The configuration file saves a copy of all the product setting such as network, VTL, NAS, Catalyst etc. This can then be used to setup the product again quickly and with the same setting as before after the QR'ing.

1. Login to the StoreOnce CLI as the Admin user.
2. Save the configuration file using the StoreOnce CLI command:

# config save devices

3. Run the command:

# config show list

Check that the configuration file has been created, it will only appear in the list once the creation process is complete.

4. From the '/config' directory copy the configuration.zip file and associated text file to a local PC using an application such as WinSCP or filezilla:

devconfig<timestamp>.zip - this contains all the store settings.

devconfig<timestamp>.txt - this contains the network settings.

Create a Bootable QR USB Stick

1. Download and install the USB Key Utility for Windows
2. Utility tool for Windows to copy the ISO image to a USB key using a Windows PC.
3. Run Start > All Programs > HP System Tools > HP USB Key Utility.
4. When prompted to select a task to performance choose: Create a bootable USB Key from CD/DVD and click Next.
5. Insert a blank 4GB USB key when prompted. This USB key must not contain any previously configured Linux partitions, it may contain a single FAT32 partition which will be overwritten.
6. On the Select Media page choose Browse for ISO file and locate the downloaded QR image. Choose the drive letter of the USB key media to be used.
7. Proceed with the USB Key creation.
8. Once complete safely remove the USB stick from the Windows PC.

Important: It is advised that you use the HP USB Key Utility for creating the QR image. Using other tools may result in errors when you try to perform the QR, see examples below:

----------------------------------------

Aborted Quick Restore

Checksum of the internal files failed

Check that the installation image is correct.

Press any key to reboot.

----------------------------------------

[Sunitha_Mod]

Hello @Oteng,

Let us know if you were able to resolve the issue.

If you have no further query and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.

[Oteng]

Hi Everyone 

yes, we managed, and now, is there a way to save the data in storage or recover it after deleting the alien-volume?

[Mr_Techie]

Hi @Oteng 

If you've deleted an "alien volume" (which often refers to a RAID volume or a logical disk from a RAID controller that the system doesn't recognize), the possibility of recovering data depends on several factors, Like controller's Metadata Handling [Some RAID controllers retain metadata about deleted volumes temporarily, allowing you to re-create the array without losing data. If the RAID controller allows, re-creating the volume with exactly the same configuration (same RAID level, same disks) might help recover the data without reinitializing the disks.]

Another is  if you haven't written new data to the disks since deleting the volume, there's a better chance of recovery. Writing data would overwrite the original data blocks, making recovery much harder.

Also, you can try using RAID recovery software that can scan the disks, rebuild the RAID configuration virtually, and attempt to recover the data.

Hope this helps, if not please contact the HPE Support for further assistance.